FAQ’S

Q: Why is your price cheap? How do you manage these costs?

Answer: Well, this question is often asked because our prices are really attractive and in answer to this question, we just want to say “It’s all about TAX”.

Therefore, You can see that most of the drugs we sell are manufactured by multinational pharmaceutical companies such as Roche, Pfizer, Watson, Abbott, GSK, and others. And it is clear that every country and union has its own tax classes and rules. Prescription drug taxation laws are different in Asia compared to western countries like the UK, USA, Australia, etc. The question should be “Why are drug prices so high in Europe, America, and Australia?” And the answer would be “If we consider the price of Rx drugs without tax, it is 700% less than the market prices (including tax). So it’s all about “taxes”.

Q: How do your parcels go through customs?

Answer: We carefully pack packages with tungsten and carbon papers to go through custom X-ray machines at airports. The parcels are beautifully wrapped with gift papers on the outside.

Q: Where do you ship from and where can you ship to?

Answer: We ship worldwide, which means to any country except Israel. We are very familiar with shipping to the UK, (European countries), USA, and Australia. We are based in the United States but we send our parcels from different areas like the Philippines, Hong Kong, Pakistan, and Singapore. You can ask for domestic shipping for USA and UK, we will let you know if your required product will be available in stock for domestic delivery or not.

Q: Do you provide Cash on Delivery (COD)?

Answer: Sorry, we do not provide cash on delivery.

Q: How long will it take to receive the product?

Answer: In most cases of international shipping, the parcel delivers in 5-7 days but sometimes it may be delayed by 2 or 3 days. So we guarantee 5-9 days for international parcels and 2 days for domestic shipping.

Q: How can I place an order?

Answer: You can easily place your order.

  • Select the product.
  • Add this product to the cart.
  • Fill in the necessary details like name, address, number, age, amount, etc.
  • Confirm the order.
  • Make payment.

Q: Is your website secure for debit/credit card or PayPal use?

Answer: Yes, you can freely transact online using your debit/credit card.

Q: How can I track my order?

Answer: After successfully submitting your order, we will process your order internally. You can check the status of your order at any time in your order details after logging in. You can also track your order from the My Account > Your Order page when your order status changes to “Shipped” (Click here to track your order now).